Frequently Asked Questions

We currently ship only within the United States. International shipping is not available at this time.

Shipping Cost:

  • Orders under $60: $5 flat-rate Economy shipping.
  • Orders of $60 or more: Free Economy shipping.
  • Standard Shipping upgrade within the contiguous U.S.: $8 flat fee.

Delivery Time:
All items are made on-demand after purchase.

  • Production time: 2–7 business days.
  • Contiguous U.S. (Economy transit): 4–8 business days.
  • Contiguous U.S. (Standard transit): 2–5 business days.
  • Alaska, Hawaii, Puerto Rico & U.S. territories: 11–20 business days in transit with Economy shipping.

Items in a single order may be produced and shipped separately. Available shipping methods, costs, and delivery estimates will be shown at checkout.

Order tracking: Track in the Shop app or on our Tracking page.

Post-delivery email: After your order is delivered, you’ll receive a brief email asking for feedback.

More details: See our Shipping & Delivery page and Returns & Exchanges policy.

We currently ship only within the United States. International shipping is not available at this time.

To speed things up, items may ship from different locations. This way, you get your order as quickly as possible.

We process orders swiftly. If you need to make changes or cancel, contact us immediately. Once production starts, modifications may not be possible.

Mistakes happen. Contact us ASAP, and we'll try to fix it before production starts. Once it's in production, changes aren't guaranteed.

Report the issue within 30 days of delivery using the secure link in your “Order delivered” email. Include clear photos of the item and packaging when relevant. If your request is approved, we’ll issue a refund or send a replacement at no cost.

Because every item is made to order, we don’t accept returns or exchanges for change of mind or customer ordering errors, including choosing the wrong size, color, or design. This does not affect eligible claims for damaged, defective, misprinted, or incorrect items.

Full details are in our Returns & Exchanges policy.

We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, and Diners Club.

For faster checkout, we also support Shop Pay, Apple Pay, Google Pay, and PayPal when available. All payments are processed securely through Shopify.

Not at this time, but you can ship straight to your recipient for a thoughtful surprise.

Currently, all designs are created by our in-house artists and ready to go. Custom options aren't available.